|
Question |
Answer |
|
What is a merchant
account? |
A merchant
account is a relationship between a
retailer and a merchant bank. This
allows merchants to accept credit card
and debit card payments from customers.
|
|
How do I
apply for a merchant account? |
Click here to
apply for a Merchant Account. |
|
How do I
request more information? |
CLICK HERE FOR
MORE INFORMATION ABOUT A MERCHANT
ACCOUNT. |
|
When do
credit card transactions get funded? |
In most
cases, within two business days after
you close your batches. |
|
If I have
bad credit or no credit, can I be
approved for a merchant account? |
Our approval
rate for merchant applications is 98%
regardless of credit or business type
(excluding prohibited merchant types). |
|
What is an
internet merchant? |
An internet
merchant is a term used for merchants
who conduct business on the Internet. |
|
What is a
shopping cart? |
A method of
collecting the items chosen by a
consumer for purchase from an on-line
catalog. |
|
Do I need a
shopping cart to be an internet
merchant? |
No. A
virtual terminal will work just as well.
However, merchants that have a large
number of products may find it easier to
use a shopping cart. |
|
What if I
need help with my merchant account? |
Our Merchant
Services customer service
representatives are available
24/7/365, toll free. |
|
If I buy a
terminal from you, do I have to process
with you? |
No, you can
process with almost any processor. |
|
What is your
privacy policy? |
A privacy
policy states what information may or
may not be released to outside sources.
Our Policy is simple - NO DATA or
INFORMATION is granted to any source
other then our Merchant Processing and
New Sales Department. |
|
What kind of
training is required for using a credit
card terminal? |
A technical
services department representative will
train merchants to use terminals
supplied by us. Also, a toll-free
customer service number is provided and
representatives are available
24/7/365. |
|
What types
of merchants does you approve? |
All types of merchants
meeting our underwriting standards. |
|
What is the
time frame for being able to start
accepting credit cards? |
Once your
merchant account is approved, you will
be able to accept cards upon receipt of
your terminal or e-commerce password.
Usually within 3-5 business days of your
account approval. |
|
How do I
determine what terminal, equipment
and/or software is best for my business? |
Our Merchant Services
will work with you to determine what
best fits your needs. A service
representative will discuss with you
your options and available programs for
your business needs.
We have programs and equipment for
virtually all businesses including -
Internet/E-Commerce - Retail - Mail
Order/Telephone Order (MOTO) -
Restaurant - Mobile/Wireless - Business
to business, and more. |
